![]() ![]() Updates: official site does not provide any info about changes in this version Run the Adobe CC Cleaner Tool to resolve some Creative Cloud or Creative Suite installation issues. Likewise, if you're unable to connect to Adobe servers, the Cleaner Tool can help by removing entries in your computer's host files that are blocking access to Adobe software and servers. For more detailed instructions please visit the Adobe Creative Cloud Cleaner Tool page. If any of the entries indicate failure, contact us. Step 11 on the page is 'Review the log file entries. You can then choose the app you would like to remove, then simply click Remove or Uninstall. I followed the directions on this page to use the Adobe Creative Cloud Cleaner Tool: Use the Creative Cloud Cleaner Tool to solve installation problems - I looked at the log (steps 10-11 on the above page), and it still indicated failure. ![]() If you're having trouble installing Creative Cloud apps, Creative Suite (CS3-CS6) apps, Photoshop Elements, or Adobe Premiere Elements, the Adobe Creative Cloud Cleaner Tool can help. Windows XP: Choose Start > Control Panel and double-click Add or Remove Programs. It can be particularly helpful if you have installed prerelease software on your system, and now want to remove it. The Adobe Creative Cloud Cleaner Tool allows you to more precisely remove installation records for Creative Cloud or Creative Suite applications that may have become corrupted or may be causing problems with a new installation. Adobe Creative Cloud Cleaner Tool 4.3.0.395 | 8.29 MB | ![]()
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